Cross-Cultural Management / Vietnam Business Support
Don't let "it didn't get through"
be the end of it.
Understand the other person. And convey the company's thinking clearly, too.
Drawing on 13 years of experience running a local subsidiary, we advise on managing foreign employees.
You can also request individual tasks, such as documenting workplace rules or one-on-one meetings in Vietnamese.
Support
Examples of Our Support
Practical Services Available Individually
Documenting Workplace Rules
We put previously undocumented workplace rules in writing. This reduces differences depending on who explains them and makes them easier to convey to foreign employees.
About Documenting Workplace RulesTranslating and Explaining Workplace Rules
We translate work rules and internal manuals into English and Vietnamese so that foreign employees can check the content whenever they need. Where needed, we supplement the background and intent of rules that are hard to convey in text alone with explanatory slides or videos in Vietnamese.
About Translating and Explaining Workplace RulesOne-on-One Meetings in Vietnamese
We provide interpreting at job interviews and one-on-one meetings in Vietnamese after employees join. We listen to employees' thoughts and circumstances, and also explain in Vietnamese what supervisors and colleagues want to convey, helping both sides understand each other.
About Meetings in VietnameseAI Search for Workplace Rules
Using generative AI, we explore and test a system that lets foreign employees ask questions about Japanese-language workplace rules in their native language. The aim is to let employees resolve questions on their own and reduce inquiries to supervisors and staff in charge.
About AI Search for Workplace RulesServices for Vietnam Business
Support for Running a Vietnamese Subsidiary
We take a wide range of inquiries from those entrusted with running a Vietnamese subsidiary, covering HR, day-to-day administration, reporting to the head office in Japan and more.
We advise based on 13 years of experience running a local subsidiary. Reviewing management materials and helping prepare reports can also be discussed individually as you wish.
Support for Entering Vietnam
We advise on considering entry into Vietnam, setting up a local subsidiary and expatriate assignment procedures, and handle liaison with local specialists. We help you focus on launching your business and preparing for your assignment.
About Support for Entering VietnamMessage
Understand the other person.
Convey your own thinking, too.
When working with foreign employees, it is important to understand their circumstances and the differences in language and experience. At the same time, the values the company holds and its work rules need to be explained in a way that gets through to them.
Miscommunication is not always caused by differences in language or culture alone. Workplace rules may be vague, or their content may differ depending on who explains them.
At HI Cross Management, we value communication grounded in understanding the other person.
Columns
Column
Our Approach to Cross-Cultural Management
Is that "not getting through" really a language problem?
We look at what lies behind recurring misunderstandings.
Why Reports from Overseas Are "Unreadable"
Reports from overseas sites fail to serve as a basis for decisions. Sorting out the circumstances on both sides.
What I Did First in a Place Where "Not Getting Through" Is the Norm
The first few months of setting up a 30-person company in Vietnam.
Why Japanese "Moms" Have No Choice but to Use Baby Carriers
The convenient product is not the problem; what remains questionable is the situation that forces people to use it.
Is Vietnamese People's English Hard to Understand?
Looking from both sides reveals a way to solve it through knowledge.
If You Work with Foreigners, Learn a Little of Their Language
Why a willingness to learn about others changes how you work with foreign employees.
The loneliness of "not being understood"
The everyday struggles, hard to put into words, of people living abroad.
The Precarious Position of Foreign Employees
A single policy change can shake their status. What you should know before hiring.
What Is Normal in Japan Is Not Normal Everywhere
Are you evaluating foreign employees by standards you take for granted?
What Is "National Character"?
Knowing tendencies is a starting point. Stop there, and you are not seeing the person in front of you.
Is Hofstede's 6-D Model Correct?
What is quantification for? It is not a simple choice between useful and useless.
Contact
Consultation and Contact
Please tell us what you would like to consult us about or are considering requesting regarding the management of foreign employees or your Vietnam business.
Based on your inquiry, we will explain what we can do and how we would proceed.