Company Information

About This Site

hicross.jp is a website operated by HI Cross Management. Focusing on collaboration between Japanese companies and foreign employees, we offer paid services for the practical work of managing foreign employees, such as documenting workplace rules and holding one-on-one meetings in Vietnamese. We also publish articles on what it means to work alongside employees whose positions and backgrounds differ, and what you should understand to do so.

Why we say "cross-cultural"

On this site, we use the term "cross-cultural" rather than "multicultural." Cultural differences can be a source of interest, and they can be enjoyed. In business and in close everyday life, however, we need to recognize that they are an "obstacle" before they are a pleasure. Ignoring this and looking only at the positive side may, in the end, have contributed to friction between some Japanese and foreign people.

An "obstacle" is not something to be avoided at all costs. Not only between people of different nationalities, but whenever people live and work together, they must recognize the "obstacle" of individual differences and either overcome it or work around it. It is precisely because we do not equate our own values and background with those of others, and perceive "individual differences," that communication which accepts differences is possible even among Japanese people. This is all the more true between people of different nationalities. "Coexistence" only becomes possible once we recognize the "obstacle." To make clear that cultural differences are an obstacle, this site deliberately uses the word "cross-cultural."

About the Operator

The operator is a Japanese national who managed a company in Ho Chi Minh City, Vietnam, for 13 years from its establishment, overseeing all aspects of management, including performance metrics, human resources, recruitment, labor relations, legal affairs, IT, information security, quality control and the development of operational rules. In Cambodia, he was involved in everything from establishing a company to performance metrics, human resources, recruitment and labor issues. In Bangladesh, he worked remotely as a bridge between the local manager and the Japanese company, supporting budget management and operational coordination. He has also supported a Chinese subsidiary with budget management. In this way, both as a direct participant and in a supporting role, on site and remotely, he has connected many different "cultures."

Through life with his Vietnamese wife, he continues to experience what "cross-cultural" means, not only in business but also in daily life.

In an age of advancing AI, human judgment and emotional understanding become ever more important. You may be able to gain knowledge by asking an LLM (AI). However, the fact that "the reality is another matter" has not changed since the age of books or the age of Google search. That is where the coping methods and risk management ingrained in experienced people prove useful. And above all, what matters is the "understanding" of executives, managers and colleagues.

Both the foreign side and the Japanese side act in good faith, yet unfortunate misunderstandings can cause them to lose respect for each other. Wanting to help avoid such situations, we provide consulting and share information based on firsthand experience.

Websites and Media We Operate

External Profiles and Publications

Contact

For consultations or questions, please feel free to contact us through the contact form.

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